Contact Us

Contact us: Thank you for your interest and support of aeiwu! We are committed to providing you with highquality products and attentive service. If you have any questions, suggestions, or need assistance, please contact us through the following methods, and our customer service team will respond promptly.

📧 Customer service email: Service@aeiwu.com
We will respond within 24 hours of receiving your email.
Service hours: Monday to Friday, 9:00 am – 6:00 pm (excluding statutory holidays).
Please include your order number, name, and contact information in your email so we can serve you more efficiently.
💬 Live customer service: Visit our official website: www.aeiwu.com
Click the "live customer service" icon in the lower right corner of the page to chat with our customer service staff in real time for immediate response.

📦 Returns/exchanges/after-sales mailing address: For returns or exchanges, please contact customer service to obtain a return material authorization (rma) number and specific shipping address.
Note: Returns without prior authorization will not be accepted. We value every customer's feedback; your voice helps us continuously improve.
We look forward to building a long and lasting relationship with you.
aeiwu—let every hat you buy become the starting point of your confidence.